Joseph Williams
Joseph Williams is an analyst and consultant in the UC industry, with specialties in the channel and in the cloud (UCaaS). A former Business School dean, Joseph recently was the Managing Director for SaaS in Microsoft's Hosting Service Providers channel partner organization and he had run the Hosted Lync channel business. Prior to that he was a Senior Director in Microsoft's Lync product group’s Partner Engineering team and was responsible for integration engineering of Microsoft’s O365 cloud with service providers as well as for the development and delivery of all Lync Hosted and cloud solutions.
Other roles within Microsoft included being the Chief Technology Officer for Microsoft’s $20 billion enterprise sales organization, being the CTO for Microsoft’s Global Accounts organization, and running a Microsoft Consulting Services team of solution architects. Dr. Williams also worked at Sun Microsystems, JD Edwards, and was a co-founder and CTO of COSS Technology Group. In a distant past Dr. Williams was a professor in the College of Business at Colorado State University teaching and doing research on how enterprises use technology for strategic business advantage.
Articles by Joseph Williams
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BCStrategies Forecasts for 2018 - December 27, 2017
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Cisco Acquires BroadSoft - November 1, 2017
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BC Summit 2017: Times Are a-Changin' - October 26, 2017
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Avaya Clears Another Hurdle - August 11, 2017
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Alexa, What's Amazon Up To? - June 23, 2017
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Teleworking Changes: New Trend or an Overreaction? - June 15, 2017
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Reviewing Mitel and the Elite Experience - June 9, 2017
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Movers and Shakers - May 5, 2017
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The Role of AI in UC&C - May 2, 2017
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Addressing Global Issues in UC as a Service - March 21, 2017
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Putting Human Call Center Agents on Hold - February 23, 2017
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A Cacophony of Chimes - February 20, 2017
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Multinationals Need to Think Globally about Skype for Business - February 14, 2017
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UCStrategies' Reaction to Avaya Chapter 11 Announcement - January 23, 2017
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Thoughts on Recent News & Announcements - January 19, 2017
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UC Management - Why It Is So Important - December 27, 2016
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Reviewing the Latest (and Greatest) BC Summit - November 15, 2016
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It Matters Who You Dance With in UC - November 3, 2016
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Speaking of Disruption...Introducing Workplace by Facebook - October 28, 2016
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Skype for Business Drives Digital Transformation - November 27, 2016
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What Tools & Technologies Do WE Use? - October 14, 2016
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Industry Consolidation Podcast - August 12, 2016
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Our Evolving Industry: Shaping the Agenda for BC Summit 2016 - August 8, 2016
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Cisco and IBM Bring the Power of Watson to “Intelligent Collaboration” - July 22, 2016
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2016 Midyear Review - July 11, 2016
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Can We Solve the Tower of Babel That is Text? - June 2, 2016
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NEC's IT Advantage - May 26, 2016
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Workstream Messaging and UC - May 5, 2016
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Mitel's Acquisition of Polycom: UCStrategies' Reaction - April 22, 2016
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Enterprise Connect Update: BCOM Helps Drive Successful UC Deployments - April 28, 2016
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The Role of Customer Engagement in the Contact Center - March 25, 2016
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Interoperability: A Dream or Reality? - March 3, 2016
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UC Company Strategies: Building to Scale - February 24, 2016
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UCStrategies Debate: Is Presence Dead? - February 5, 2016
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Who Ya Gonna Call? - February 9, 2016
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Reflections on the Unify Global Analyst Conference - January 29, 2016
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UC Company Strategies: Adjacency - January 26, 2016
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UCStrategies Predictions for 2016 - January 8, 2016
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Vertically Integrating for UC Success: The Weave Way - January 7, 2016
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Wrapping up 2015 in Unified Communications - January 4, 2016
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Experts Review BC Summit 2015 - December 2, 2015
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UCStrategies Reacts to Atos Acquisition of Unify - November 11, 2015
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Tata Communications’ Plan to Beat North American Telcos on Their Own Turf - November 13, 2015
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Differentiate and Thrive - November 5, 2015
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Broadsoft Unveils Project Tempo for UCStrategies - October 26, 2015
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UC and Workplace Transformation – the Technical Nuances of Audio - October 21, 2015
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UCStrategies Reviews Gartner Magic Quadrant for UCaaS 2015 - October 16, 2015
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Discussing Intelligent Assistants for Enterprises and Contact Centers - October 16, 2015
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Mobile Considerations in Enterprise Communications - September 4, 2015
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Is There Really a Market for UC in the SMB Space? - August 7, 2015
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Microsoft: Continuing to Change UC - July 24, 2015
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M2M, IoT, and UC - July 20, 2015
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Is UCaaS a Blip or a Trend? - July 9, 2015
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A Quick Look at the State of UC as a Service - July 6, 2015
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The Business Case for Speech Translation in UC - June 1, 2015
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More on Skype Translator - May 1, 2015
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UCStrategies Experts Preview Enterprise Connect 2015 - March 10, 2015
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Musings on Skype Translator - March 5, 2015
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UC in Telemedicine - January 29, 2015
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Deployment Services for Lync – What Experience Tells Us - January 26, 2015
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2015 Forecast from UCStrategies - January 15, 2015
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UCStrategies Experts Discuss “Most Significant“ of 2014 - January 9, 2015
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Do I Have To? Why UC Needs the SBC - November 25, 2014
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Dimension Data Unified Communications Services: An End-to-End Journey - October 24, 2014
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Interactive Intelligence Moves to the Cloud - October 22, 2014
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UCStrategies Experts Discuss Gartner Magic Quadrant for UCaaS - October 2, 2014
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Who is Making Money on UC? - September 29, 2014
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Social Customer Service in the Enterprise - September 18, 2014
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Gartner Magic Quadrant for Unified Communications - UCStrategies Views - August 28, 2014
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UCStrategies Experts Debate Windows Phone - August 8, 2014
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Is UC Succeeding or Failing? - August 6, 2014
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WebRTC is a Bit More Interesting Than I Thought - July 16, 2014
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UC – Supporting Initiatives in the Public Sector - July 15, 2014
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UC Implications of Mary Meeker's “Internet Trends 2014” Presentation - July 8, 2014
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Reflections on UC Summit 2014 - May 21, 2014
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Mobility and the Contact Center - May 8, 2014
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UCStrategies Views: The Cloud - April 8, 2014
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Enterprise Connect 2014 - UCStrategies Views - March 31, 2014
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News from the Lync Conference: UCaaS - March 10, 2014
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Lync Conference 2014 and Universal Communications - March 5, 2014
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How Can VARs Succeed? - February 5, 2014
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What UC Trends Will Fizzle in 2014? - January 27, 2014
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UCStrategies Experts Look Ahead to 2014 - January 21, 2014
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A Look Back at UC in 2013 - January 10, 2014
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Whither and Why the UC Desktop Client Wars? - December 5, 2013
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UCStrategies Reviews the Magic Quadrant for Corporate Telephony - November 12, 2013
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UCaaS and the Channel: Part II – The Channel Partners - November 12, 2013
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UCStrategies on SBCs - October 24, 2013
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UC on the Go - October 15, 2013
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UCStrategies on Telework - October 3, 2013
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Software-Defined Networking and UC - September 30, 2013
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UCaaS and the Channel: Part I – The Vendors - September 19, 2013
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A Look at UC Trends and Recent News - September 17, 2013
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UCStrategies Experts on the Gartner Magic Quadrant for UC - 2013 - August 27, 2013
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HP's UC Reference Architectures - August 28, 2013
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UC ROI - August 19, 2013
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Skype, Live Messenger, and the Looking Glass - August 5, 2013
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Why Hasn’t UCaaS Exploded for Public Cloud Vendors? - July 30, 2013
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Project Ansible - July 18, 2013