Genesys

Insight & Analysis
Insight & Analysis
The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
Resources
Resources
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.

This section offers learning tools to help you plan your unified communications implementation.
Planning
Planning
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
Our Team
Vendor Community
Sponsor Vendors

All Vendors (Alphabetical)
- 2600hz Incorporated
- 3CX
- 4PSA
- 8x8
- Acme Packet
- ADDASOUND
- Aerohive
- Alcatel-Lucent Enterprise
- Allworx
- AltiGen
- Arkadin
- Aspect
- AT&T
- AudioCodes
- AVANU
- Avaya
- Avnet
- AVST
- Axero Solutions
- Biba
- Blueface
- Bridge Communications
- Bright Pattern
- BroadSoft
- BT
- Business Communications Operations Management (BCOM)
- CaféX
- CallTower
- Centile
- Cisco
- Clarity Connect
- CLP Central
- Consilium Software
- Continuant
- CTL Inc.
- Damaka
- Dell
- Dialogic
- Digium
- Dimension Data
- Drum
- Echopass
- Edgewater Networks
- Empirix
- Enghouse Interactive
- ESI
- Esna
- Exinda
- eZuce
- Five9
- Fonality
- Fuze
- GENBAND
- Genesys
- gUnify
- HP
- Huawei
- IBM
- Ideacom
- iLinc
- Imagicle
- Inference Solutions
- IntelePeer
- Interactcrm
- Interactive Intelligence
- InterCall
- IPCortex
- IR
- Jabra
- Jive
- KnoahSoft
- KOVA
- Kurmi Software
- Lifesize
- Logitech
- Marco
- Masergy
- Meridian IT
- Metropolis Technologies
- Microsoft
- Mitel
- Modality Systems
- Momentum
- Mutare
- NEC
- Nectar
- Netfortris
- NetSapiens
- NewVoiceMedia
- NextPlane
- Orange
- OVCC
- Panasonic
- PanTerra Networks
- Patton
- Plantronics
- Polycom
- Presidio
- Radish Systems
- Revolabs
- RingCentral
- ScanSource
- Sennheiser Electronic Corporation
- Shango
- ShoreTel
- SMART
- snom
- Solgari
- Sonexis
- Sonus
- Stack8
- Star2Star
- Swyx
- Tadiran Telecom
- Tata Communications
- tekVizion
- TeleMessage
- Telesphere
- Teo Technologies
- Test Vendor
- Thinking Phone Networks
- Tone Software
- Toshiba
- TrueConf
- Unify
- Unify Square
- Unimax
- Verba
- Verint
- Vertical Communications
- VideoMost
- Voice4Net
- Vonage Business
- VOSS
- Voxbone
- vSpatial
- West
- Wildix
- XO Communications
- Yorktel
- Zultys
News
News
- UC Newsroom
The Unified Communications industry changes daily. We keep track of it for you.
Contact
Contact
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.

A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.

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Genesys

Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,300 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people, and customer information in both traditional telephony and IP environments.