https://ucstrategies.com/rss/podcasts.aspxUnified Communications Strategies - An industry resource for enterprises, vendors, and system integrators. https://ucstrategies.com/industry-buzz/mergers-and-acquisitions-in-bc-reflections-and-predictions-for-2018.aspx In this Industry Buzz podcast the BCStrategies Experts discuss mergers and acquisitions; what to look for in upcoming M&A activity in the business communications space; and the notable and under-the-radar mergers that took place in 2017. Blair Pleasant moderates the conversation with Experts Dave Smith, Jim Burton, Marty Parker, Phil Edholm and Steve Leaden. Wed, 10 Jan 2018 13:39:42 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/mergers-and-acquisitions-in-bc-reflections-and-predictions-for-2018.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/bcstrategies-forecasts-for-2018.aspx The topic of this Industry Buzz podcast is the forecast for 2018 in the business communications space. Participants include Experts Jim Burton, Nicolas De Kouchkovsky, Evan Kirstel, Dr. Joseph Williams, Blair Pleasant, Jon Arnold, Dave Michels, JR Simmons, Peter Bernstein, Phil Edholm, Roberta Fox and Kevin Kieller. Wed, 27 Dec 2017 15:40:21 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/bcstrategies-forecasts-for-2018.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/is-net-neutrality-good-or-bad-from-an-enterprise-perspective.aspx In this Industry Buzz podcast, Phil Edholm moderates a conversation on the recent FCC Net Neutrality ruling. The discussion includes Experts Jon Arnold, Dave Stein, David Smith and JR Simmons, with telecom attorney Martha Buyer, Principal, Law Offices of Martha Buyer, PLLC. Thu, 21 Dec 2017 13:43:18 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/is-net-neutrality-good-or-bad-from-an-enterprise-perspective.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/2017-year-in-review-in-business-communications.aspx In this Industry Buzz podcast the BCStrategies Experts look back at the hot topics, issues and trends of 2017 in the unified communications and collaboration space. Blair Pleasant moderates the conversation which also includes Experts Jon Arnold,Marty Parker, Steve Leaden, Don Van Doren, Phil Edholm, Kevin Kieller, David Smith, Peter Bernstein and Roberta J. Fox. Fri, 01 Dec 2017 13:41:45 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/2017-year-in-review-in-business-communications.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/broadsoft-cmo-on-connections-conference-cisco-channel-and-cloud.aspx During the BroadSoft Connections event, I spoke with Taher Behbehani, BroadSoft CMO, about BroadSoft’s announcements at the conference, including the big news – the Cisco acquisition of BroadSoft. Wed, 15 Nov 2017 18:32:21 GMT Blair Pleasant https://ucstrategies.com/industry-buzz/broadsoft-cmo-on-connections-conference-cisco-channel-and-cloud.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/cisco-acquires-broadsoft.aspx The announcement of Cisco's acquisition of BroadSoft is the topic of this week's Industry Buzz podcast. Blair Pleasant moderates the conversation which includes BCStrategies Experts Jon Arnold, Marty Parker, Steve Leaden, Don Van Doren, Phil Edholm, Chuck Lear, JR Simmons, David Smith, Peter Bernstein, Dave Stein, and Dr. Joseph Williams. Thu, 02 Nov 2017 17:37:50 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/cisco-acquires-broadsoft.aspx UCStrategies Industry Buzz https://ucstrategies.com/executive-insights-for-unified-communications/five9-on-moving-your-contact-center-to-the-cloud.aspx In this Executive Insights podcast, Blair Pleasant is joined by Darryl Addington, Director of Product Marketing of Five9. Blair and Darryl talk about how Five9’s enhanced address book makes it easy to find experts throughout the organization, how Five9 helps businesses improve their customers’ journeys, including suggestions for companies looking to migrate their contact center to the cloud. Wed, 01 Nov 2017 19:48:05 GMT Blair Pleasant https://ucstrategies.com/executive-insights-for-unified-communications/five9-on-moving-your-contact-center-to-the-cloud.aspx UCStrategies Executive Insights https://ucstrategies.com/industry-buzz/bc-summit-2017-times-are-a-changin.aspx In this Industry Buzz podcast, Blair Pleasant moderates a conversation with the Experts about the recent BC Summit. Experts on the call include Dave Stein, Phil Edholm, Jon Arnold, Nicolas De Kouchkovsky, Marty Parker and Dr. Joseph Williams. Thu, 26 Oct 2017 19:12:30 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/bc-summit-2017-times-are-a-changin.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/experts-weigh-in-on-the-gartner-mq-for-ucaas-2017.aspx In this Industry Buzz podcast, UCStrategies' Marty Parker moderates a conversation about the 2017 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS MQ), Worldwide. Experts participating include Jon Arnold, Dave Michels, Chuck Lear, Don Van Doren, Phil Edholm. Fri, 13 Oct 2017 15:38:11 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/experts-weigh-in-on-the-gartner-mq-for-ucaas-2017.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/real-time-resolution-for-the-modern-contact-center.aspx For years I’ve been talking and writing about expanding beyond the walls of the formal contact center to enable subject matter experts to assist contact center agents in order to provide first contact resolution (FCR). Thanks to UC and cloud-based contact center solutions, this is finally becoming a reality. Tue, 12 Sep 2017 13:49:15 GMT Blair Pleasant https://ucstrategies.com/industry-buzz/real-time-resolution-for-the-modern-contact-center.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/cisco-sparks-a-slew-of-news.aspx This week, Cisco Spark™ announced several breakthroughs around security, compliance and analytics. This week's Industry Buzz podcast drills down into the significance of these announcements for Cisco customers and the industry. Dave Michels moderates the conversation, with Roberta J. Fox, Phil Edholm, JR Simmons, Don Van Doren, Kevin Kieller and David Smith. Thu, 24 Aug 2017 19:32:41 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/cisco-sparks-a-slew-of-news.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/experts-discuss-the-gartner-magic-quadrant-for-uc.aspx In this Industry Buzz podcast the UCStrategies Experts discuss the Gartner Magic Quadrant for Unified Communications 2017. Led by Marty Parker, the panel includes Michael Finneran, Phil Edholm, Dave Stein, Jon Arnold, Don Van Doren, Peter Bernstein, JR Simmons, Kevin Kieller and Steve Leaden. Thu, 17 Aug 2017 20:30:49 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/experts-discuss-the-gartner-magic-quadrant-for-uc.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/avaya-clears-another-hurdle.aspx In this Industry Buzz podcast,  the UCStrategies Experts discuss Avaya's recent announcement as it moves forward to emerge from Chapter 11. Blair Pleasant moderates the conversation, and includes Experts Phil Edholm, Jim Burton, JR Simmons, Dr. Joseph Williams, Dave Michels, Marty Parker, Steve Leaden and Roberta Fox. Fri, 11 Aug 2017 16:26:52 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/avaya-clears-another-hurdle.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/ucstrategies-on-the-mitel-shoretel-news.aspx In this Industry Buzz podcast, UCStrategies' Dave Michels leads the discussion among the UCStrategies Experts about the news that Mitel has acquired ShoreTel. Participants this week include Michael Finneran, Roberta J. Fox, Dave Stein, Phil Edholm, Jim Burton, Melissa Swartz, Jon Arnold and JR Simmons. Wed, 02 Aug 2017 20:13:18 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/ucstrategies-on-the-mitel-shoretel-news.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/a-discussion-with-genbands-kandy-man-sacha-gera.aspx At the GENBAND Perspective 2017 event in Los Angeles, Blair Pleasant sat down with Sacha Gera, Senior VP of Cloud Products, to discuss GENBAND’s Kandy offerings, and how GENBAND’s carrier customers can use Kandy to differentiate their services. Thu, 20 Jul 2017 18:38:30 GMT Blair Pleasant https://ucstrategies.com/industry-buzz/a-discussion-with-genbands-kandy-man-sacha-gera.aspx UCStrategies Industry Buzz https://ucstrategies.com/executive-insights-for-unified-communications/inference-ceo-on-the-evolution-and-future-of-ivr.aspx In this Executive Insights interview, Blair Pleasant speaks with Callan Schebella, CEO of Inference Solutions. Schebella discusses the Evolution of IVR – where it’s been, where it’s going, and how the cloud plays an essential role in this evolution. Thu, 29 Jun 2017 21:10:23 GMT Blair Pleasant https://ucstrategies.com/executive-insights-for-unified-communications/inference-ceo-on-the-evolution-and-future-of-ivr.aspx UCStrategies Executive Insights https://ucstrategies.com/industry-buzz/alexa-whats-amazon-up-to.aspx In this Industry Buzz podcast, the UCStrategies Experts address the recent news and rumors about Amazon, and how they may affect the enterprise. Dave Michels moderates the conversation, with Experts Michael Finneran, Blair Pleasant, Peter Bernstein, JR Simmons, Jon Arnold and Dr. Joseph Williams. Fri, 23 Jun 2017 14:02:35 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/alexa-whats-amazon-up-to.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/teleworking-changes-new-trend-or-an-overreaction.aspx The UCStrategies experts discuss teleworking, where it does and doesn't fit, and why some companies are changing their policies for at-home workers. UCStrategies' Dave Michels moderates the conversation, with Experts Kevin Kieller, Blair Pleasant, Dave Stein, Marty Parker, Dr. Joseph Williams, Roberta J. Fox, Phil Edholm and David Smith. Thu, 15 Jun 2017 15:10:32 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/teleworking-changes-new-trend-or-an-overreaction.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/reviewing-mitel-and-the-elite-experience.aspx The topic of this Industry Buzz podcast is Mitel, in the wake of the company's Mitel Elite Experience event held last week in San Antonio. UCStrategies' Blair Pleasant moderates a discussion among the UCStrategies Experts, which includes Steve Leaden, Dave Stein, Dave Michels, Roberta J. Fox, Dr. Joseph Williams, and Phil Edholm. Thu, 08 Jun 2017 13:19:03 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/reviewing-mitel-and-the-elite-experience.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/cpaas-perspectives.aspx In this Industry Buzz podcast, the UCStrategies Experts discuss Communications Platform-as-a-Service (CPaaS). Topics include how CPaaS is changing, why organizations should choose certain CPaaS offers, and where the industry will evolve over the next 12-24 months. Phil Edholm, moderates a discussion, with Experts Peter Bernstein, Michael Finneran, Steve Leaden, Dave Smith, and Jon Arnold. Fri, 19 May 2017 19:24:13 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/cpaas-perspectives.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/movers-and-shakers.aspx In this Industry Buzz podcast, the UCStrategies Experts discuss "movers and shakers" in the UC industry. Definition: companies, initiatives, and happenings in the industry that may or may not be in the headlines but are worth watching. Dave Michels moderates the conversation, with Experts Phil Edholm, Jon Arnold, Blair Pleasant, Michael Finneran, Dr. Joseph Williams, and Kevin Kieller. Thu, 04 May 2017 19:06:01 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/movers-and-shakers.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/the-role-of-ai-in-ucc.aspx In this Industry Buzz podcast, Blair Pleasant of UCStrategies leads a discussion about how artificial intelligence (AI), bots, machine learning and natural language processing are being used in unified communications and collaboration. The Experts participating this week include Phil Edholm, Marty Parker, Dave Smith, Kevin Kieller, Evan Kirstel, Peter Bernstein, Steve Leaden, Don Van Doren, Dave Michels, Roberta J. Fox, Dr. Joseph Williams and JR Simmons. Tue, 02 May 2017 16:10:40 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/the-role-of-ai-in-ucc.aspx UCStrategies Industry Buzz https://ucstrategies.com/executive-insights-for-unified-communications/ucstrategies-catches-up-with-new-head-of-alcatel-lucent-enterprise-channel-sales-in-north-america.aspx Jim Burton of UCStrategies had the opportunity to sit down with Lisa Simpson, the new Vice President of Channel Sales and Distribution Strategy, North America, for Alcatel-Lucent Enterprise (ALE) in this Executive Insights podcast. Thu, 13 Apr 2017 18:43:32 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/ucstrategies-catches-up-with-new-head-of-alcatel-lucent-enterprise-channel-sales-in-north-america.aspx UCStrategies Executive Insights https://ucstrategies.com/industry-buzz/ryan-nichols-on-zendesks-integration-with-aws-connect.aspx Zendesk is one of Amazon Web Services’ (AWS) partners that is integrating with the new AWS Connect contact center solution. In this video interview, Ryan Nichols, GM of Zendesk Talk, discusses the Zendesk integration and relationship with AWS Connect, the future of phone support, and how this integration benefits Zendesk customers. Mon, 10 Apr 2017 13:10:12 GMT Blair Pleasant https://ucstrategies.com/industry-buzz/ryan-nichols-on-zendesks-integration-with-aws-connect.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/enterprise-connect-2017-review.aspx In this Industry Buzz podcast, Michael Finneran hosts a conversation about Enterprise Connect 2017, with Experts Jim Burton, Blair Pleasant, Melissa Swartz, Steve Leaden, Don Van Doren, Phil Edholm, JR Simmons, Nicolas De Kouchkovsky, Dave Michels, Kevin Kieller, Roberta J. Fox, Dave Stein, David Smith and Peter Bernstein. Thu, 06 Apr 2017 13:56:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/enterprise-connect-2017-review.aspx UCStrategies Industry Buzz https://ucstrategies.com/executive-insights-for-unified-communications/video-is-the-new-voice.aspx In this Executive Insights podcast, UCStrategies' Jim Burton welcomes Doug Jones, AVP of Product Marketing of voice and collaboration services at AT&T, for a discussion on topics included what is meant by "video is the new voice," how collaboration is being used in enterprises today, video as a service and its business drivers, and the future of web and video conferencing. Mon, 03 Apr 2017 12:08:35 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/video-is-the-new-voice.aspx UCStrategies Executive Insights https://ucstrategies.com/industry-buzz/the-future-of-collaboration.aspx In this Industry Buzz podcast, the topic is the future of collaboration and what business collaboration will look like in 2-3 years. Blair Pleasant moderates the conversation, with Experts Marty Parker, Phil Edholm, Dave Stein, Michael Finneran, Don Van Doren, Kevin Kieller, Roberta J. Fox, Steve Leaden, and Dave Smith. Fri, 17 Mar 2017 18:31:17 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/the-future-of-collaboration.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/focus-on-the-customer-experience.aspx The focus on business outcomes is driving the push for communications and collaboration capabilities to be embedded into business applications and workflows, as discussed in this video. Ripe for this is customer support scenarios as all business strategies are pivoting towards the customer experience. The focus has to be on the customer experience as the ultimate goal to impact the bottom line. Wed, 15 Mar 2017 20:53:36 GMT David Smith https://ucstrategies.com/industry-buzz/focus-on-the-customer-experience.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/avayas-mo-nazeratti-on-zang.aspx At the Avaya Engage event in Las Vegas, Zang General Manager Mo Nezarati met with Blair Pleasant to provide an update on Zang, and the new Zang CPaaS offering, Zang Workflows, Zang Office, and Zang Spaces. Fri, 24 Feb 2017 20:03:49 GMT Blair Pleasant https://ucstrategies.com/industry-buzz/avayas-mo-nazeratti-on-zang.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/engaging-the-ucstrategies-experts.aspx In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Avaya International Users Group event, Avaya ENGAGE 2017. Also included is a conversation about the Avaya bankruptcy announcement, beginning at 14:36. Experts include Steve Leaden, Roberta J. Fox, and Marty Parker. Fri, 24 Feb 2017 16:48:52 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/engaging-the-ucstrategies-experts.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/ucaas-vs-cpaas.aspx In this Industry Buzz podcast, the topic is Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS). Dave Michels moderates the conversation which includes Experts Roberta J. Fox, Don Van Doren, Blair Pleasant, Steve Leaden, Phil Edholm, Dave Smith, and Evan Kirstel. Fri, 10 Feb 2017 14:53:43 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/ucaas-vs-cpaas.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/cisco-sparks-a-conversation-among-the-ucstrategies-experts.aspx Cisco hosted recent events in San Francisco and regional centers to announce Cisco Spark 2.0 and Cisco Spark Board. Cisco Spark Board is an all-in-one collaboration screen-sharing presentation tool, a digital whiteboard and a videoconferencing display. Several UCStrategies Experts were in attendance and had the opportunity to see it in action. Dave Michels moderates a conversation which includes Experts Jon Arnold, Dave Stein, Michael Finneran, Roberta J. Fox , Blair Pleasant, Kevin Kieller, Phil Edholm, and Marty Parker. Tue, 31 Jan 2017 15:07:47 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/cisco-sparks-a-conversation-among-the-ucstrategies-experts.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/ucstrategies-reaction-to-avaya-chapter-11-announcement.aspx In this Industry Buzz podcast, the UCStrategies Experts react to the news that Avaya filed for Chapter 11 bankruptcy protection. Dave Michels moderates the conversation, with Experts Nicolas De Kouchkovsky, Roberta Fox, Dr. Joseph Williams, JR Simmons, Jon Arnold, Steve Leaden, Dave Stein, Marty Parker, and Phil Edholm weighing in. Fri, 20 Jan 2017 20:47:56 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/ucstrategies-reaction-to-avaya-chapter-11-announcement.aspx UCStrategies Industry Buzz https://ucstrategies.com/industry-buzz/thoughts-on-recent-news-announcements-2.aspx In this Industry Buzz podcast, UCStrategies' Blair Pleasant hosts a conversation on a range of recent news topics. Experts include Dr. Joseph Williams, Phil Edholm, Dave Michels, Jon Arnold, and Michael Finneran. Fri, 20 Jan 2017 14:59:16 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/thoughts-on-recent-news-announcements-2.aspx UCStrategies Industry Buzz https://ucstrategies.com/executive-insights-for-unified-communications/rich-shaw-of-att-discusses-strategy-for-delivering-differentiated-solutions-in-the-market.aspx In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by Rich Shaw, VP of Voice and Collaboration Services at AT&T. Topics include an update on AT&T’s cloud products and services, including AT&T Collaborate, AT&T conferencing with Cisco WebEx, IP Flex, and AT&T’s Netbond service. Wed, 12 Oct 2016 16:36:36 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/rich-shaw-of-att-discusses-strategy-for-delivering-differentiated-solutions-in-the-market.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/interview-at-open-daylight-summit-2016.aspx I was at the ODL Summit in Seattle September 11th and 12th   and got to listen to the keynote from Microsoft IT and Project Atrium on UC SDN. Right after the session I had the great opportunity to interview the Microsoft IT and Project Atrium team with a special attendance from ODL Executive Director Neela Jacques. Mon, 10 Oct 2016 13:30:00 GMT Pascal Menezes https://ucstrategies.com/executive-insights-for-unified-communications/interview-at-open-daylight-summit-2016.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/social-media-in-the-executive-suite.aspx In this Executive Insights podcast, UCStrategies' Jim Burton is joined by UCStrategies Expert Evan Kirstel to discuss accelerating the social presence of CEO's. Evan consults on this topic and works with executives to expand their presence across social platforms. Evan is reachable here: Kirstel@gmail.com, on Twitter @evankirstel, or at evankirstel.com. Fri, 16 Sep 2016 13:45:17 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/social-media-in-the-executive-suite.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/collaboration-of-the-future-a-conversation-with-jonathan-rosenberg-of-cisco.aspx In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Jonathan Rosenberg, VP and CTP of Cisco's Collaboration group. Topics include the direction in which the industry headed, the Cloud, Cisco-Microsoft integration, Cisco Spark, and a discussion about Cisco's competitors. Wed, 14 Sep 2016 13:30:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/collaboration-of-the-future-a-conversation-with-jonathan-rosenberg-of-cisco.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/srini-raghavan-discusses-the-skype-operations-framework-sof.aspx In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Srini Raghavan, Partner Director - Skype for Business Product, Engineering & Operations, Microsoft. The topic is the Skype Operations Framework (SOF), a guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. Fri, 26 Aug 2016 16:10:28 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/srini-raghavan-discusses-the-skype-operations-framework-sof.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/atts-scott-velting-talks-about-voice-collaboration-and-att-collaborate.aspx AT&T Cloud Services Executive Scott Velting joins Jim Burton of UCStrategies in this Executive Insights podcast to discuss AT&T Collaborate and how it fits in the UC&C market, and in the AT&T portfolio. Tue, 16 Aug 2016 16:00:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/atts-scott-velting-talks-about-voice-collaboration-and-att-collaborate.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/the-year-of-mobile-collaboration-what-to-expect-in-2016.aspx In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Vishy Gopalakrishnan, Product Marketing Management AVP, AT&T, to discuss predictions for 2016 in mobility and collaboration. Tue, 23 Feb 2016 19:00:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/the-year-of-mobile-collaboration-what-to-expect-in-2016.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/necs-path-to-the-cloud.aspx Jay Krauser, Director, Business Development Cloud Services for NEC, speaks with UCStrategies’ Jim Burton about NEC’s move into cloud communications and the value of stability. Thu, 28 Jan 2016 15:15:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/necs-path-to-the-cloud.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/clark-peterson-of-vonage-business-on-ucaas.aspx In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by Clark Peterson, President, Business Solutions Group, Vonage Business. The discussion is about Unified Communications as a Service: its history, where we are today, and what Vonage has done to position itself in its future. Fri, 18 Dec 2015 15:25:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/clark-peterson-of-vonage-business-on-ucaas.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/uc-summit-keynote-sneak-peak-anthony-bartolo-of-tata-communications.aspx In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Anthony Bartolo, President of Collaboration and Mobility Services at Tata Communications. Anthony is a keynote speaker on Sunday afternoon at the UC Summit, held November 15-18, in La Jolla, CA. The title of his presentation is “Taking a Holistic Approach to Global Collaboration.” Thu, 12 Nov 2015 21:22:03 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/uc-summit-keynote-sneak-peak-anthony-bartolo-of-tata-communications.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/b2b-social-media-and-social-selling-a-complex-landscape.aspx In this Executive Insights podcast, UCStrategies' Jim Burton hosts a conversation with UC Expert Evan Kirstel about social media in business. Evan consults with organizations on this topic, and discusses how to get started, the resources available, and the kind of ROI to expect. Mon, 09 Nov 2015 17:01:48 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/b2b-social-media-and-social-selling-a-complex-landscape.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/bimodal-it-collaboration-the-perfect-storm-for-the-cio.aspx The topic of this Executive Insights podcast is the changing role of IT in enterprises today, as described in two new white papers from Dimension Data. Joining UCStrategies' Jim Burton are the two authors of the white papers, Ian Heard, Group Communications Principal Director: Collaboration, and David Danto, Principal Consultant for Collaboration, and Ian Heard, Group Communications Principal Director: Collaboration. Wed, 02 Sep 2015 13:00:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/bimodal-it-collaboration-the-perfect-storm-for-the-cio.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/conversation-with-don-joos-of-shoretel.aspx In this Executive Insights podcast, Jim Burton of UCStrategies sits down with Don Joos, CEO of ShoreTel. Discussion topics include the recent rollout of ShoreTel Connect, and a new channel program set to debut October 1. Tue, 25 Aug 2015 20:04:07 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/conversation-with-don-joos-of-shoretel.aspx UCStrategies Executive Insights https://ucstrategies.com/detail.aspx?id=9576 In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Jon Brinton, Executive Vice President and General Manager of the Cloud Division for Mitel. Thu, 18 Jun 2015 20:00:00 GMT https://ucstrategies.com/detail.aspx?id=9576 UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/discussion-about-why-cant-we-all-just-get-along-unifying-communications.aspx In this Executive Insights podcast, Jim Burton of UCStrategies hosts a discussion about a recently published article published on UCStrategies.com from Dimension Data, “Why Can’t We All Just Get Along; Unifying Communications?” Joining him are David Danto, Principal Consultant in the Americas covering collaboration for Dimension Data and the author of the piece, and Doron Youngerwood, Global Marketing Manager for Collaboration, Dimension Data. Tue, 16 Jun 2015 13:00:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/discussion-about-why-cant-we-all-just-get-along-unifying-communications.aspx UCStrategies Executive Insights https://ucstrategies.com/executive-insights-for-unified-communications/meet-the-next-generation-informal-call-center.aspx In this Executive Insights podcast, UCStrategies' Jim Burton welcomes Tom Minifie, CTO of AVST. The discussion focusses on AVST's TeamQ™ informal call center solution. Tue, 23 Dec 2014 19:30:00 GMT Jim Burton https://ucstrategies.com/executive-insights-for-unified-communications/meet-the-next-generation-informal-call-center.aspx UCStrategies Executive Insights