Don Van Doren
Don Van Doren is Principal and co-founder of UniComm Consulting, an independent consulting firm that focuses exclusively on unified communications and collaboration. The firm helps enterprise clients understand the potential for UC in their business, develop strategies appropriate to their goals and opportunities, identify specific applications and associated ROI, help identify supplier partners, and assist with implementation, including project management, change leadership, and metrics.
In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don and his UniComm Consulting partner, Marty Parker, are widely recognized as thought leaders in the emerging unified communications marketplace. In addition, Don supports the development of the unified communications industry through his participation as a UCStrategies.com expert. Don is also president of Vanguard Communications (www.vanguard.net), an independent consulting firm which helps clients plan, design, and implement innovative contact center technology and processes, as well as developing effective customer interaction strategies. Before founding Vanguard, Don held management positions in several systems integration firms.
Don has an undergraduate degree from Yale University and an MBA from the University of Michigan.
Articles by Don Van Doren
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2017 Year in Review in Business Communications - December 8, 2017
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Experts Weigh in on the Gartner MQ for UCaaS 2017 - October 13, 2017
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Cisco Sparks a Slew of News - August 24, 2017
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Experts Discuss the Gartner Magic Quadrant for UC - August 21, 2017
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The Role of AI in UC&C - May 2, 2017
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Enterprise Connect 2017 Review - April 10, 2017
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The Future of Collaboration - March 17, 2017
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UCaaS vs. CPaaS - February 10, 2017
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UC Management - Why It Is So Important - December 27, 2016
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Contact Center Industry Consolidation, Disruption, and the Future - September 30, 2016
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UCStrategies' Take on the Gartner Magic Quadrant for UC - August 3, 2016
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Cisco and IBM Bring the Power of Watson to “Intelligent Collaboration” - July 22, 2016
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UCStrategies Reviews INTERACTIONS 2016 - July 6, 2016
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The Role of Customer Engagement in the Contact Center - March 25, 2016
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Interoperability: A Dream or Reality? - March 3, 2016
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UCStrategies Predictions for 2016 - January 8, 2016
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UCStrategies Reacts to Atos Acquisition of Unify - November 11, 2015
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Mobile Considerations in Enterprise Communications - September 4, 2015
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What is Doomed, End of Life, Kaput (or Should Be)? - July 30, 2015
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Is UCaaS a Blip or a Trend? - July 9, 2015
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UCStrategies Reviews Enterprise Connect 2015 - March 30, 2015
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UCStrategies Gives Free Advice - February 26, 2015
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2015 Forecast from UCStrategies - January 15, 2015
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UCStrategies Experts Discuss “Most Significant“ of 2014 - January 9, 2015
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Catching Up With Interactive Intelligence - December 24, 2014
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UCStrategies Reviews the Cisco Collaboration Summit - December 3, 2014
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UCStrategies Catches Up With Huawei - October 29, 2014
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Connecting the Circuit - October 28, 2014
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Dimension Data Unified Communications Services: An End-to-End Journey - October 24, 2014
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UCStrategies Experts Discuss Gartner Magic Quadrant for UCaaS - October 2, 2014
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The Cloud and the Future of Customer Engagement - September 30, 2014
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Gartner Magic Quadrant for Unified Communications - UCStrategies Views - August 28, 2014
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Moving UC Forward: Tools, Resources, and UC University - July 23, 2014
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UCStrategies Reaction: Apple - IBM Partnership - July 22, 2014
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UC – Supporting Initiatives in the Public Sector - July 15, 2014
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UC Implications of Mary Meeker's “Internet Trends 2014” Presentation - July 8, 2014
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Tracking IT Spending Changes - July 1, 2014
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UCStrategies on Interactions 2014 - June 16, 2014
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Reflections on UC Summit 2014 - May 21, 2014
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UCStrategies Experts Interpret InformationWeek's State of UC Survey Results - May 20, 2014
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Mobility and the Contact Center - May 8, 2014
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UCStrategies Views: The Cloud - April 8, 2014
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Discussing the Cloud Ecosystem with Interactive Intelligence - April 3, 2014
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UCStrategies Experts Preview Enterprise Connect 2014 - March 10, 2014
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Lync Conference 2014 and Universal Communications - March 5, 2014
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Omni-Channel Capabilities in the Contact Center - February 28, 2014
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Highlights of IBM Connect 2014 - February 3, 2014
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What UC Trends Will Fizzle in 2014? - January 27, 2014
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UCStrategies Experts Look Ahead to 2014 - January 21, 2014
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A Look Back at UC in 2013 - January 10, 2014
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Harvest UC Benefits in 2014 - December 31, 2013
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Discussion on Conferencing and Video Interoperability with Scott Wharton of Vidtel - September 10, 2013
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UCStrategies Experts on the Gartner Magic Quadrant for UC - 2013 - August 27, 2013
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UC ROI - August 19, 2013
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Impact of UC on Customer Interactions - July 30, 2013
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New Directions in Customer Self-Service - May 31, 2013
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UC-enabled Contact Center Opportunities - April 28, 2013
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UCStrategies Looks at UC Consolidation - April 4, 2013
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Communications Inefficiencies - February 28, 2013
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John Del Pizzo on Social Business at IBM - February 14, 2013