Discussing Intelligent Assistants for Enterprises and Contact Centers
Discussing Intelligent Assistants for Enterprises and Contact Centers by Blair Pleasant
In the recent podcast titled "Predictions We Got Wrong," moderated by Blair Pleasant, the Experts included Speech-Enabled Intelligent Assistants in a review of elements of the industry that hadn't met expectations or progressed as quickly as estimated. Dan Miller of Opus Research contacted Blair with a conflicting opinion, so we asked Dan to join this week's podcast to bring the team up-to-date. Blair Pleasant moderates the discussion, which includes Experts Steve Leaden, Simon Dudley, Art Rosenberg, Michael Finneran, and Joseph Williams.
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