Fidelus Releases Provisioning Manager Express

Fidelus Technologies, LLC, has announced that Provisioning Manager Express, its newest software application, has ended its beta testing and is now available, with a free 30-day featured trial available for all users.

The Provisioning Manager Express is designed to make managing users on the Cisco Unified Communications Manager environment a simple task, using templates for standardized device management to save time and decreasing errors. Multiple templates can be made, each one designed for a specific employee type.

Also included in the features of the Provisioning Manager Express are a web-based interface, security permissions to delegate provisioning users and administrators, a search field, and complex coverage. Administrators can add, modify, and remove users from Cisco Unified Communications Manager with ease, and the cost savings are estimated to reach around $75,000, not to mention the time saved.

“As networks and applications continue to become more complex, it’s refreshing to see a company like Fidelus provide a single interface to make Move, Add, Change, and Delete (MACD) activities easier with their Provisioning Manager Express tool for Cisco Call Manager," says Stephen Leaden, UC Expert at UCStrategies. "UC has introduced the ability, in a unified IP environment, to facilitate an enterprise self-service community rather than having to rely on the vendor perform such activities. Self-service MACD activity has proven to reduce ongoing MACD costs by as much as 90%.

Leaden continues, adding: "The Provisioning Manager Express (PME) tool:

• Uses a simplified web based interface
  
  
• Leverages device management through a template process
  
  
• Allows for efficient add, modify, and delete users originating from Cisco Unified Communications Manager
  
  
• Handles multiple templates that can be created for different employee types (and templates can be developed for various employee groups within an organization)
  
  
• Manages complex device profiles

"Fidelus states that no experience or certification is required, which should make the adoption rate for any internal employee leveraging the tool very high. ROI for using such a tool is estimated at 12 months or less, a small price to pay for an investment that provides a quick payback (will vary by environment).

"Simplifying MACD activity carries significant benefits. If the Fidelus PME tool is what it promises to be, then in my opinion Fidelus has hit a home run.”

For more information, visit www.fidelus.com.