New Research Reveals Top Frustrations for Video Conferencing and Call Center Customers

Latest UCStrategies Articles

• Industry Consolidation Podcast
• Vonage Calls on Integration
• UC SDN and UCaaS
• Our Evolving Industry: Shaping the Agenda for BC Summit 2016
• Business Communications Reseller Channel Study 2016
• Vonage Update: CEO and VP Sit-Down
• Summer of Confusion – Who’s Who in the Zoo to Buy From?
• UCStrategies' Take on the Gartner Magic Quadrant for UC
• There’s More to the User Experience Than Meets the Ear
• Mobile UC: No Money, No Love

Industry News

• Test News Article - 03/22/2015
• Noble Systems Named a Tech Culture Leader by TMCnet - 08/11/2016
• Google and Microsoft Business Customers Can Accelerate Productivity and ROI with New Broadview UC Software - 08/11/2016
• Monroe Capital Expands Credit Facility to Cal Net Technology Group - 08/11/2016
• Cal Net Named 2016 US SMB Champions Club West Region Compete Partner of the Year - 08/11/2016
• Sennheiser Wins Prestigious 2016 Golden Bridge Award for Its PRESENCE™ Unified Communications Headset - 08/11/2016
• BroadSoft BusinessCloud Powers Innovative Unified Communications (UC) Provider Access4 - Satellite PR News (press release) - 08/10/2016
• ASE and its Partners Offer Media-Specific Cloud Workflows - 08/10/2016
• DIDforSale Launches SMS Solution for their Nationwide US and Canada Phone Numbers (DIDs) - 08/10/2016
• Toshiba Named a Global Leader in Cloud Computing by the Business Intelligence Group - 08/09/2016
• Teo and Excel Communications Team Up to Provide Industry Leading Unified Communications & Contact Center ... - 08/09/2016
• ShoreTel Delivers Lowest Total Cost of Operations for UC&C and Telephony - 08/09/2016
• Netsync Network Solutions Named to 2016 CRN Fast Growth 150 List - 08/08/2016
• Leading Financial Services Organization Broadens Interaction Recording Through Use of Verint Recording and ... - 08/08/2016
• NuWave Expands Unified Communications Cloud Offerings with New TLS/SRTP encrypted Skype for Business ... - 08/07/2016
• ShoreTel Reports Financial Results for Fourth Quarter and Fiscal Year 2016 - 08/04/2016
• Strategic Advisory Committee Formed to Review Strategic Alternatives - 08/04/2016
• Avtex Wins Interactive Intelligence PureCloud Pace Setter Award - 08/04/2016
• Multi-Organization Statement After the FCC Approved the Wireless Hearing Aid Compatibility Rules - 08/04/2016
• Large Global Retailer Selects Interactive Intelligence Customer Engagement Software Suite - 08/04/2016
• Sonus Announces Participation in Oppenheimer & Co. Inc. 19th Annual Technology, Internet & Communications ... - 08/04/2016
• ShoreTel CFO to Present at the Oppenheimer Technology, Internet and Communications Conference on August 9 - 08/03/2016
• Fuze Marks First-Half 2016 with Record Growth and Global Expansion - 08/03/2016
• BCM One Acquires Cloud Computing Company - 08/03/2016
• GENBAND to Sponsor Women in the Channel Networking Event at Channel Partners Evolution on August 14th - 08/03/2016
• Ntegrated Solutions Hires Channel Veteran Amanda England to Launch Channel Partner Program - 08/03/2016
• CALL ONE Advances to GOLD Level in ShoreTel® Champion Partner Program - 08/02/2016
• BVoIP to Exhibit at CompTIA ChannelCon 2016 – Booth # 318 - 08/02/2016
• Toshiba Transforms Customer Service With Clarify Call Recording - 08/02/2016
• OfficeSuite Order Wizard Enhances the Adoption of Unified Communications - 08/02/2016
• Market Opportunity in Excess of $38 Billion by the year 2020 as Integrated UC Heads to the Cloud, says Insight Research - 08/02/2016
• IMTC SuperOp! 2016 Multimedia Interoperability Testing Event Successfully Completed - 08/02/2016
• Pre-order New Digium IP Phones at IP Phone Warehouse - 08/01/2016
• Digium Launches Next-Generation IP Phones for Asterisk and Switchvox Phone Systems - 08/01/2016
• CT Pros Hires New Major Account Rep to Expand Business Development in Milwaukee, WI Market - 08/01/2016
• CIOReview Selects AireSpring for 20 Most Promising Tech Solution Providers for the Telecom Industry for 2016 - 08/01/2016
• BroadSoft Reports Second Quarter 2016 Financial Results - Satellite PR News (press release) - 08/01/2016
• Artisan Infrastructure Rebrands as Neverfail, Acquires Vertiscale - 08/01/2016
• 2016 Cloud Unified Communications Buyers' Guide - Finding the Best Fit When Moving to Cloud UC Solutions ... - 07/29/2016
• Cal Net Technology Group Announces Acquisition of inhouseIT - 07/29/2016
• Vonage Chief Executive Officer to Present at the Oppenheimer & Co. 19th Annual Technology, Internet ... - 07/28/2016
• Broadview Recognized for Providing Outstanding Unified Communications and Customer Service - 07/28/2016
• VXi Corporation and DAS Companies Raise $140000 for Wounded Warrior Project - 07/28/2016
• RE/MAX Selects RingCentral as Approved Supplier for Business Communications Application Provider - 07/28/2016
• Team Venti Earns Microsoft's SMB Cloud Partner of the Year Award for Fourth Consecutive Year - 07/28/2016
• Birch Appoints Gordon Williams as Senior Vice President and General Counsel - 07/28/2016
• Wainhouse Research Names Sonic Foundry a Champion in Streaming and Lecture Capture - 07/28/2016
• Sennheiser Introduces its New Flagship Gaming Headset PC 373D - 07/27/2016
• CoreDial Expands Partner Network and Adds Key Leadership to Support High Growth - 07/27/2016
• Siklu Brings Broadband to New York City's Digital Deserts - 07/27/2016
• Happiest Minds Introduces 'ClickASTRA' to Transform Clickstream Data - 07/27/2016
• Impact Telecom Appoints New Chairman and Chief Revenue Officer - 07/27/2016
• 17a-4 Confirms DataParser Support for Cisco's IM & Presence Service Version 11.5(1) - 07/27/2016
• XO Communications launches SIPack, a simplified SIP solution promoting business continuity - 07/26/2016
• Medical and Education Organizations Select ShoreTel Connect CLOUD and ONSITE - 07/26/2016
• Jabra Survey Finds Small/Medium Businesses Driving Productivity through Unified Communications - 07/26/2016
• Jabra Survey Finds Small/Medium Businesses Driving Productivity ... - 07/26/2016
• IR Selected as a 2016 Hot Vendor by Aragon Research - 07/26/2016
• Serveurcom Selects Metaswitch for Business Communications - 07/26/2016
• VXi Corporation and SoTel Systems Announce Distribution Agreement - 07/26/2016
• Avtex Wins Interactive Intelligence Chairman's Award - 07/25/2016
• ShoreTel Announces Fiscal Q4 and 2016 Earnings Release and Conference Call Details - 07/25/2016
• Organizations Look To Video To Tackle 'Digital Dislocation' In Workplace - 07/25/2016
• Avaya Announces Third Quarter Fiscal 2016 Reporting Date - Satellite PR News (press release) - 07/25/2016
• Presetec Chile Enhances its Solutions Portfolio for Carriers with ... - 07/25/2016
• Presetec Chile Enhances its Solutions Portfolio for Carriers with Kandy's Visual Attendant Wrapper - 07/25/2016
• Ntegrated Solutions Named in Prestigious Top 25 Fast Tech List for Fifth Consecutive Year - 07/25/2016
• CallTower is Clarity Connect's Fastest-Growing Partner - 07/24/2016
• CDW to Host 5k Fundraiser for the Children's Miracle Network Hospitals - 07/24/2016
• Fonality Wins 2016 Stratus Awards Hybrid Cloud Provider Award - 07/21/2016
• Fuze Named 2016 Hot Vendor for Unified Communications and Collaboration - 07/20/2016
• FreeConferenceCall.com Named Hot Vendor in Audio Conferencing by Aragon Research - 07/20/2016
• Utelogy Named As Unified Communications and Collaboration 2016 Hot Vendor by Aragon Research - 07/20/2016
• Aragon Research Announces Part IV of its 2016 Hot Vendors - 07/20/2016
• OnSIP Announces Upcoming Tour of Real-Time Communications Conferences for Developers - 07/20/2016
• BlackRidge Technology and AS Global Expand Relationship to Bring Next Generation Cyber Security Solutions to ... - 07/20/2016
• Cloud Centric Solution for Carrier Voice Gains Acceptance - 07/20/2016
• Webinar: Digitally Transforming the Customer Experience; Moving From What You Have to What Your Customers Expect - Satellite PR News (press release) - 07/19/2016
• Utility Telecom Group, LLC Acquires Prestige Voice Mail Service, Inc. - 07/19/2016
• InfoVista and GBH Communications Partner to Enhance the Unified Communications Experience - 07/19/2016
• Digium Reveals Content-Rich Schedule for 13th Annual AstriCon - 07/19/2016
• Happiest Minds Recognized as the 'Rising Star' by IAOP - 07/19/2016
• CORRECTING and REPLACING Box Adopts RingCentral Office Worldwide to Streamline Enterprise Communications - 07/18/2016
• InfoComm Opens Registration for InfoComm Connections New York, Announces Conference Program - 07/18/2016
• Box Adopts RingCentral Office Worldwide to Streamline Enterprise Communications - 07/18/2016
• Vonage® SmartWAN Receives SearchNetworking.com Network Innovation Award - 07/18/2016
• North State Enters Into $75 Million Credit Facility - 07/18/2016
• ITWORX Education Named Microsoft Partner of the Year Award Finalist at the WPC - 07/17/2016
• SpinSci Technologies Enters The Market With Intuitive, Collaborative Extensions For Cisco Contact Center Solutions - 07/14/2016
• Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2016 Financial ... - 07/14/2016
• Sennheiser Exhibiting Sophisticated Unified Communications Headsets and Speakerphones at Microsoft World ... - 07/14/2016
• Polycom to Announce Second Quarter 2016 Financial Results on Thursday, July 21, 2016 - 07/14/2016
• Zycko and Wick Hill to Exhibit at IP Expo in the Nordics - 07/14/2016
• VirtualPBX Named to List of 20 Most Promising Telecom Providers by CIOReview - 07/13/2016
• Sonus Introduces New Capabilities to its Enterprise SBCs to Simplify Migration to Microsoft Skype for Business - 07/13/2016
• Telesoft included in Latest Competitive Landscape: Independent Telecom Expense Management Providers Report ... - 07/13/2016
• TelePacific Rolls Out Advanced SD-WAN Connectivity in Nationwide Pilot - 07/12/2016
• New Sennheiser Enhanced PRESENCE™, Now Shipping, Sets Higher Standards as a Communications Interface in ... - 07/12/2016
• Toshiba Announces Salesforce.com Integration for Its IPedge Unified Communications System and Application Server - 07/12/2016
• Teo Technologies and Alestra Announce Strategic Partnership - 07/12/2016
• Unify Square-Osterman Study Shows Skype for Business Usage on Mobile Expected to Nearly Double by 2018 - 07/12/2016
• U.S. State Government Selects MTS TEM Suite to Manage the State's Telecom Expenses - 07/12/2016
• IR Prognosis Listed by Microsoft to Support Skype for Business Network Readiness Assessments - 07/12/2016
• Port Authority Certifies DiRAD WBE - 07/12/2016
• Cal Net Technology Group Ranked Among Top 501 Managed Service Providers in the World by Penton Technology's ... - 07/12/2016
• Tim Conti joins the CallTower Team - 07/12/2016
• Happiest Minds is in India's 'Top 100 Best Companies to Work for' List - 07/11/2016
• VXi Corporation Showcases Advanced UC and Wireless Headset Solutions at Cisco Live - 07/11/2016
• Phybridge Promotes Power over LRE Switch Innovation to Help Accelerate Cisco Collaboration Adoption - 07/11/2016
• j2 Global Completes Six Acquisitions in Q2 2016 - 07/11/2016
• Global Unified Communications and Collaboration Industry - 07/11/2016
• How to welcome enterprise collaboration into your business - Chicago Business Journal - 07/08/2016
• Siris Capital Group to Acquire Polycom, Inc. for $2.0 Billion in Cash - 07/08/2016
• Gartner Adds Evolve IP To The Magic Quadrant for Disaster Recovery as a Service (DRaaS) - 07/07/2016
• Grandstream Releases a New Enterprise Gigabit Router and Managed Wi-Fi Access Point for Beta Testing - 07/07/2016
• NETSCOUT Launches Business Assurance Lineup for Enterprise - 07/07/2016
• Award-Winning MyOfficeSuite Raises the Bar for Unified Communications - 07/07/2016
• Global Unified Communication And Collaboration Market 2016-2020 - Increased use of UCaaS by SMEs - Research ... - 07/07/2016
• ISI Telemanagement, Inc., To Present UC Collaboration Solutions at Cisco Live, Cisco's Annual IT and ... - 07/07/2016
• Grandstream Introduces Powerful New DECT IP Cordless Solution - 07/06/2016
• Panamax Inc. Partners with TelcoBridges to Address Network Transformation - 07/06/2016
• tekVizion and Cisco Put Spark Into Hybrid Business Communications - 07/06/2016
• IR Prognosis for UC Eases Migration to Microsoft Office 365 and Skype for Business Online - 07/06/2016
• NICE Introduces Next Generation Skype for Business Recording for Financial Markets - 07/06/2016
• GSE Systems Appoints Emmett A. Pepe as Chief Financial Officer - 07/05/2016
• Logicalis Healthcare Solutions IDs Four Things Every Healthcare CIO Should Consider Before Implementing a ... - 07/05/2016
• SPIRIT DSP's VideoMost® SDK Receives 2016 Unified Communications Product of the Year Award - 07/05/2016
• Birch Appoints Shawn Murray as Senior Vice President and Chief Sales Officer - 07/01/2016
• RingCentral Appoints Riadh Dridi as Chief Marketing Officer - 06/30/2016
• Gary Steele Elected to Vonage Holdings Corp. Board of Directors - 06/30/2016
• EY Announces Alliant Technologies CEO, Bruce Flitcroft, Winner Of The 2016 EY Entrepreneur of the Year® Award for ... - 06/29/2016
• GoTrunk sets out to make SIP Trunking easy to implement and better for business - 06/28/2016
• Toshiba's New UCedge Softphone Brings Unified Communications and Mobility to Mac OS X Users - 06/28/2016
• ShoreTel Survey Upends Common Assumptions about the Value of Meetings - 06/28/2016
• Happiest Minds Technologies Launches R2M for Seamless RDBMS to MongoDB Migration - 06/28/2016
• RingCentral Announces AVANT as Premier Master Agent Partner to Bring Cloud Communications to Enterprises ... - 06/28/2016
• Intermedia Adds File Backup, Archiving and Other Services to its Dedicated Exchange Email Solution on AWS - 06/28/2016
• Five9 Partners with Westcon-Comstor for Global Distribution of Award Winning Five9 Solution - 06/28/2016
• You Had Me at Hello: Campaigner Survey Reveals Importance of First Impressions in Email Marketing - 06/28/2016
• Frost & Sullivan Honors South Korea's Best Companies at the 2016 South Korea Excellence Awards - 06/28/2016
• Global Interactive Voice Response (IVR) Systems Industry - 06/27/2016
• Champion Realty modernizes workforce communications with cloud-based telephony solution from Verizon - 06/27/2016
• SkySwitch Delivers New Revenue Opportunities with Contact Center as a Service (CCaaS) - 06/27/2016
• Survey: Contact Center Leaders Demand More Effective Business Intelligence Tools - 06/27/2016
• Carousel Industries Acquires SOURCE, Inc. - 06/27/2016
• Fuze CEO Steve Kokinos Named 2016 EY Entrepreneur Of The Year® New England - 06/24/2016
• NEC Display Captures Six Awards at InfoComm 2016 - 06/23/2016
• Fuze Expands into Asia Pacific; Opens Office in Australia and Three New Data Centers - 06/23/2016
• Vonage CFO Dave Pearson Receives Innovation Award - 06/23/2016
• DiRAD Certified WBE in New York City - 06/23/2016
• BCM One Earns a Spot to CRN's 2016 Solution Providers 500 List - 06/22/2016