Avaya Releases Flare Communicator for iPad Tablets
Avaya Releases Flare Communicator for iPad Tablets by Robbie Pleasant
Avaya has recently announced the availability of the Avaya Flare Communicator for iPad Device, the next step in delivering Avaya Flare as a software experience for collaboration on any device. This application for iPad tablets provides secure, next-gen unified communications and collaboration capabilities to users over WiFi and 3G networks, allowing for enterprise-class voice, instant messaging, and presence with e-mail integration.
The Avaya Flare Communicator is enabled by the Avaya Aura UC architecture, allowing companies and employees to: connect with enterprise associates with a single touch; manage two mobile voice calls simultaneously; multi-task on the iPad while communicating; search the corporate directory and add contacts from it; and communicate and collaborate securely through WiFi or 3G connectivity. It can handle phone calls, instant messages, presence, contacts, and e-mail from a single screen for quick and easy communication. In addition, companies can reduce mobile expenses and avoid roaming charges by staying connected with the app, rather than mobile phones.
It features several real-time communications capabilities, such as call history and contact management, features for voice calls and messages, and instant messaging that can also quickly transition into a voice call. Calls can be run in the background while other apps are active, and a pop-up alert will notify users to incoming calls.
It's free to download via the Apple iTunes App Store, and several additional promotions are available to existing Avaya customers. Businesses with Avaya Aura 6.1 or later can receive up to 50 Avaya Aura client access licenses free from January 24 through April 30, while customers can take advantage of a new Executive User Add-on promotion, enabling mobile collaborations to access all their real-time communications as their needs change daily. Avaya Flare Communicator is also available in the Avaya Mobile Collaboration Pack.
According to Blair Pleasant of UCStrategies, “When Avaya first introduced the Flare experience and the Avaya Desktop Video Device, they noted that the Flare experience is not just for Avaya clients but will be available for mobile devices or any end point, with a single interface. With the release of Avaya Flare Communicator for iPad, Avaya is making good on this promise. There are some glaring differences between the capabilities currently available on the ADVD and the iPad, notably video. Video is not currently available on the Flare Communicator client for the iPad, but is expected to be available the second half of the year, when it becomes the Avaya Flare Experience for iPad. It’s important to recognize that Avaya is expanding the capabilities of Flare to a variety of devices, and will continue to support and enhance the ADVD, while bringing out new capabilities for not only the iPad, but for Windows tablets as well; the use cases for each will be different, and users will choose a device based on their specific needs.”
She adds, “During an analyst briefing about the announcement, the word ‘fun’ was mentioned several times, indicating that while the Flare Experience and Flare Communicator are business tools, they are not boring and stodgy, and will provide a communication experience that users will enjoy.”
For more information, visit www.avaya.com.