Transcript for Paul Leatherman of CRI Discusses Their Avaya Solutions Kit
Blair Pleasant: Hi, this is Blair Pleasant. I am here with Paul Leatherman from Communication Resources, Inc. Paul is going to tell me about the great stuff he is doing with some Avaya products.
Paul Leatherman: Thank you. Yes – what I am going to tell you about today is the ability to take everything that is brand new with Avaya – all their 6.2 Aura Communication stuff and beyond where we are able to demonstrate that in a portable kit called the Avaya Solutions Kit or ASK for short.And the great thing about this is we literally can show you everything in the Aura core. It’s portable. All you require is a power plug and 110 volts; plug it in. So here we are, looking at it now. In this box, as you can see, it’s a rugged kit that actually has ahandle on it and wheels. And we have a server in here – it happens to be a Dell server – very robust and it is running 24 virtual machines currently that include all the different moving parts within Avaya. We also have the Avaya Gateway, a G430 for the media processing for your voiceover IP stuff. And kind of hidden in the back is a data switch so you can plug in phones and demonstrate the communication component of it.
If you come around this way a little bit, you will see for our demonstration here we actually have a couple of the Avaya flair devices – the ABBD’s that are hooked into this for demonstration. We have wireless in there as well, so the wireless gives you like the Flair on the iPad capabilities and it’s fully functional. We’ve got Active Directory in here, so we’ve got a directory setup. You can move people in to place phone calls, move them back out, do all the Flair functionality right out of the box.It has presence. It has the session management in it. We have conferencing – the Aura Conferencing 7. There’s even Contact Center. And what we do with that is you can plug in your laptop and do a remote desktop in and we have a desktop already set up so you can behave like an agent desktop without ever loading anything onto your client PC at all.
So, again, all it takes is power. Plug in network cables to our switch. And you are up and running in less than 15 minutes.
Blair: Great. Thank you so much.
Paul: You bet.