Bruce Morse Discusses the UC Market and Gives a Preview of IBM's Upcoming Announcements at VoiceCon

Bruce Morse, Vice President of IBM’s Unified Communications Software Group, has a conversation with Jim Burton about what's new with IBM in the unified communications market and research that showed many are CEOs thinking about UC. They also discuss the key challenges customers face and the key capabilities an enterprise should be considering. Bruce talks about IBM’s role in the UC market as the industry goes through consolidation and a lot of M&A activity. He also shares what he will present during his keynote at VoiceCon on November 3rd in San Francisco.