Typex Integrates Voice Communications on IBM System

Typex Group plc (www.typex.com) is a UK-based systems integrator and networking specialist with a global customer base. The company sells IT infrastructure solutions, with a particular focus on integrated networking solutions, the IBM System i platform and IBM Lotus software. In collaboration with IBM, Typex runs a product evaluation Web site called Playplace, where customers can trial products such as IBM Workplace and other software free of charge.

Moving to new office accommodation gave Typex an opportunity to revise its own communications infrastructure. With growing demand both internally and from customers for IP-based telephony, Typex opted to implement IBM System i IP Telephony: 3Com IP Telephony Suite on the IBM System i platform.

Deni Wilson, Managing Director of Typex, explains: "Many of our customers and our internal sales team had been pushing for us to add an IP telephony solution to our portfolio. The launch of the IBM System i IP Telephony solution coincided with our planned office move, and the fact that the solution is fully integrated on the tried-and-trusted System i platform gave us the confidence to go down the voice-over-IP route.