Unified Communications Still On Fire—Infonetics Says

Unified Communications Still On Fire—Infonetics Says

By UCStrategies Staff September 3, 2013 1 Comments
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Unified Communications Still On Fire—Infonetics Says by UCStrategies Staff

Compared to the year-ago quarter, this year’s second-quarter worldwide revenue for unified communications has soared 34 percent, according to a new report from Infonetics. The report also estimates that in 2013, the UC application segment will increase by over 21 percent, while the enterprise PBX market will drop by 2.6 percent.

“Unified communications (UC) is still on fire,” said Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “Microsoft's been a big beneficiary, but they're not alone as more vendors are enhancing their offerings, finding appeal with a broader range of enterprises in the process.”

Infonetics’ report 2Q13 Enterprise Unified Communications and Voice Equipment also says that the worldwide revenue for enterprise PBXs, which include TDM, hybrid, and pure IP, has decreased to $1.81 billion, a nine-percent decline over the past year. Competitive pricing pressure and sluggish demand are among the obstacles cited in the report.

Myers explained, “The slight recovery we saw late in 2012 hasn't extended into the current year. Telephony spending remains stagnant as businesses rely on existing solutions.”

In the second quarter of 2013, North America posted both annual and quarterly growth as economic conditions have improved and spending on enterprise telephony has resumed. However, the Asia Pacific region took a double-digit tumble compared to its year-ago quarter and first quarter results.

Meanwhile, Cisco’s enterprise PBX revenue market share has grown 27 percent in this year’s second quarter. This is the eighth consecutive quarter for which Cisco has maintained a firm lead over its competitors. (KOM) Link. Link.

 

1 Responses to "Unified Communications Still On Fire—Infonetics Says" - Add Yours

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Ross Morley 9/4/2013 9:35:40 AM

At Accelerated Connections we're looking at Unified Communications and SIP Trunking in 2013 the same way we saw the competitive Long Distance market in 1990 - that is, both related areas being of major interest to every communications manager whose cost reduction & service improvement objectives are paramount - in other words, every manager, everywhere. Communications and Connectivity are huge market opportunities for the next few years and smart players are all over them.

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