Fujitsu Introduces Hosted Enterprise UC Solution

Fujitsu has developed a new hosted Unified Communications solution for enterprises, with the introduction of Fujitsu Cloud Enterprise Communication Service (ECS) Connect. This is the first offering in Fujitsu’s cloud-hosted, end-to-end UC solutions portfolio, and delivers voice, communications, and collaboration integration services.

The Fujitsu Cloud ECS Connect is made for companies in North America with 1,500 or more users, and can scale up to support over 100,000. It is designed to help customers simplify their business processes, reduce the complexity of integrating various technologies, and make the most out of one’s operating expenses by providing a simplified approach to communication and collaboration with robust voice and UCC services.

Included in the hosted UC solution is instant messaging, presence indication, voice and video calling/conferencing, desktop sharing, and some optional services. Users can send and receive calls over a variety of devices, making interaction and communication across multiple devices, systems, and remote locations less complex. As it is a hosted solution, Fujitsu handles the server and datacenter needs, as well as the best practices for Lync server configurations.

In addition, the pay-per-use model lets companies control how much they spend. Fujitsu provides UC customers an assessment of their voice traffic, network bandwidth, and what they need to complete their UC integration. The company provides professional services including UC deployment and integration, so that its customers can focus on their business, rather than deployment.

According to Blair Pleasant, co-founder of UCStrategies, “The hosted UC space is getting more and more crowded, as traditional premises-based vendors transition and evolve to offering hosted and hybrid solutions. The latest entrant, Fujitsu, is leveraging its relationship with Microsoft and focusing on integrating its hosted UC service with Microsoft Lync, Exchange, and other Microsoft offerings.” She adds, “What seems to be different about Fujitsu’s approach is the focus on providing an assessment of the customer’s voice traffic and bandwidth utilization, and potential ROI, as well as integration with solutions such as Microsoft Lync. This should help enterprises better understand what’s involved in making the transition to UC.”

For more information, visit www.fujitsu.com.