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Unified Communications (UC) offers the promise of facilitating an enterprise’s drive for business agility through the deployment of a cost‐effective communications and collaboration platform spanning its remotely located and mobile employees, its supply chain, its partner ecosystem

Dialogic Corporation Enters into Agreement to Acquire NMS Communications Platforms Business

Dialogic Corporation (“Dialogic”) announced today that it had entered into a definitive agreement with NMS Communications Corporation (“NMS”) through which Dialogic plans to acquire the NMS Communications Platforms business

Mobile Unified Communications

Unified communications (UC) is one of the most widely discussed topics in IT today. The ability to extend enhanced communications capabilities to mobile users is one of the key benefits to be gained. Unfortunately, mobile UC sits

Cycos is Market Leader in Unified Messaging

Software-company Cycos AG is market leader in Western Europe for Unified Messaging solutions. So says a study by market research company MZA, which specializes in the IT and tele­communications industry.

They Called Me! How Interactive Outbound Speech Is Revolutionizing Customer Service

Candace Quentin was finishing up her presentation, a day away from even thinking of packing her suitcase when she got a call from a Continental Airlines automated agent reminding her of her upcoming flight, offering to check

Peering Past the Unified Communications Frenzy

Unified communication it seems is the extension of contact center functionality into the enterprise, enabled by technology innovation that has allowed siloed enterprise communication applications to interoperate. This white paper

The Channel Revolution Tied to Unified Communications

Discussions about a “convergence reseller channel” first began more than 13 years ago when AT&T and Novell developed TSAPI.  Development of this channel has been a long, painful, slow process; and some vendors today will question whether it has even yet reached critical mass. 

Commfusion and UCStrategies Releases a Landmark Study on Unified Communications – Where it is and where it’s going

UCStrategies.com and COMMfusion LLC, has released Unified Communications Market 2007-2012, one of the most comprehensive studies on Unified Communications, including the drivers, challenges, key players, technology, trends, and market forecasts. 

Phybridge Inc. Awarded INTERNET TELEPHONY’s 2008 TMC Labs Innovation Award

Phybridge Inc. announced today that Technology Marketing Corporation (TMC) named the Phybridge UniPhyer as a 2008 TMC Labs Innovation Award winner presented by its publication, INTERNET TELEPHONY

Telecom Consultants' Influence on Vendor Revenue Continues to Grow

The Brookside Group (www.brooksidegroup.com), the recognized authority on the US and Canadian Independent Telecom Consultant market for more than a decade, announced the release of its annual 2008 State of the Market Study.