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UC Expert Views (What's This?)

Cisco UC Summit: It’s All About Collaboration

Cisco has entered into the collaboration game, an unchartered territory for the infrastructure vendor.  As they outline their strategy in San Diego, it’s very clear that they’ve done their homework. At Cisco’s UC Summit in San Diego, the message was clear:  Cisco is all about collaboration. 

Alcatel-Lucent Comes to the UC Table with a Full Product Portfolio

Alcatel-Lucent has faced many challenges this past year.  Last week was the beginning of a fresh start for them, backed by a strong story of the Dynamic Enterprise

UC: The Start Point - Taking Stock

Every project, every story, every article you read has a beginning, middle and an end. Every article you read about UC talks about business process. However few have stated where and how to get start.

Unified Communications: It's the Journey, Not the Destination (Part Two)

Without a core vision of business process improvement as the goal, you may end up with a narrow, vendor driven solution. Much of the "information" heard in the marketplace comes from a small group of giant companies seeking to persuade

Unified Communications: It's the Journey, Not the Destination (Part One).

Unified Communications (UC) seems destined to be "The Next Big Thing" in the communications world. It's the ultimate outcome of the path that started with Computer Telephony Integration (CTI), VoIP, Convergence and now wireless. What started as

Expect the Unexpected

How do you plan for unexpected events in the future?  Following September 11, 2001, Disaster Recovery (DR) planning, preparing, and responding to man made or natural disasters has escalated in importance, even though the probability of these

Can Vendors Help Consultants be Better Consultants

Consultants:  A Channel like no other - Telecom vendors, with good reason, have always made room in their marketing budgets for relationship building with independent consultants. 

Cisco buys WebEx - what's the strategy?

 With this acquisition, Cisco is moving further into the application service provider space, and further from its roots as an IP equipment provider.

Nokia's WiMAX 'Phone'

The headline "Nokia to start selling WiMAX phones in early '08" in an April 18th Reuters story is a misinterpretation of Nokia's press release.  Please dial back the excitement until there is some actual news.

VoiceCon Recap – It’s Not Just About the Technology Anymore

As VoiceCon Spring 2007 fades in the rearview mirror, and I read more of the VoiceCon summaries, I realize that my perspective on the event is somewhat different.  Here are my “take aways” from VoiceCon and some thoughts on unified communications.