Esnatech Introduces I-Link Speech Enabled Mobility Server For General Release

Esnatech Introduces I-Link Speech Enabled Mobility Server For General Release

By EsnaTech January 31, 2007 Leave a Comment
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Esnatech Introduces I-Link Speech Enabled Mobility Server For General Release by EsnaTech

Richmond Hill, ON Canada – January 21, 2007 | Esnatech, a global leader in enterprise unified communication platforms, is pleased to announce the general release of its i-Link speech-enabled turnkey mobility server for internal/external find me/follow me services, IP-based speech-enabled auto attendant, corporate and contact directory for employee-to-employee/customer communications.

Following rising corporate investment in VoIP and IP telephony, and the demand for IP-based communication solutions, Esnatech has designed and released the new i-Link speech-enabled mobility server to help organizations derive additional value and productivity from their IP, TDM and wireless infrastructures. With support for IP and wireless standards such as Session Initiation Protocol (SIP) and GSM, Esnatech’s next-generation mobility solution eliminates the need for custom IP-based deployments. Out of the box, the solution is compatible with both TDM and IP-based phone systems from leading vendors such as Avaya, Cisco, Nortel, Mitel, Iwatsu, Aastra and more – enabling customers to immediately benefit from employee productivity improvements.

Designed specifically for real-time communications with employees and customers, the i-Link Mobility server enables employees to reach any person, department or location across the organization by simply saying a name, department and or location. Organizations maintain a single inbound phone number powered by an automated, speech-driven call routing to dramatically increase employee productivity and decrease telecommunications costs. The solution also allows employees to define multiple locations with specific phone numbers and also filtering rules to define when and for whom they are available. Users can forward calls to their current location (such as a cell phone, home or remote office) and ring single or multiple phone numbers in order to increase the probability of a live transaction and dramatically reduce the amount of messaging they deal with on a daily basis.

“The i-Link mobility server Links callers to your business! It’s not about simple mobility or auto attendant features but it provides an organization the tools to intelligently route calls and connect them based on who they are, what company the represent and the nature of their enquiry! This will change the way businesses operate and deliver them the competitive advantage they need to compete in today’s global business environment!” says Davide Petramala, VP Marketing & Sales Esnatech.

A standards-based client-server solution, i-Link has a mobile WAP & Web client that enables users to manage delivery of incoming calls, define locations, initiate outbound calls and define and filter their availability. The i-Link mobility server is deployed within the enterprise, and integrates with industry leading PBX’s and IP-PBX systems.

About Esnatech | Founded in 1989, Esnatech’s mission is to provide communication solutions that are simply the best way to communicate! Esnatech solutions empower organizations by giving them the flexibility to conduct business at anytime, from anywhere so they can manage the information they need, when they need it. Esnatech markets and distributes their products through OEM and VAR partners in 28 countries worldwide.

 

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