Skype - ROI Networks Case Study – Cost Savings for International Collaboration with Skype

ROI Networks is a systems integrator based in Southern California focused on communication solutions - serving small, medium and large enterprises. As an Avaya and AudioCodes Gold partner, ROI Networks has built a practice centered on blending equipment, software, services and support in a way that leverages organizations’ existing investments, while improving the flow of communication throughout the organization. This strategy utilizes standards-based, open, best-in-breed and heterogeneous solutions as opposed to proprietary and closed solutions offered in the marketplace. This has proven to reduce total cost of ownership, improve network performance and reduce the dependency on any single manufacturer required to design, deliver and support these networks.  

To solve the challenges involved in integrating Skype Connect and Avaya SES, ROI Networks chose the AudioCodes Mediant 1000 MSBG with Enterprise Session Border Controller (E-SBC) features. The Mediant 1000 MSBG provides both a WAN

interface and LAN interface, allowing for IP-to-IP configurations. The WAN interface was used to connect with Skype Connect via the Internet, while the LAN interface was used to connect to the Avaya SES. In this configuration, the Mediant 1000 MSBG acted as a back-to-back user agent, resolving interoperability issues between Skype and Avaya versions of SIP.