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Forum Post:
And now the forecast for Contact Centres: cloudy with outbreaks of cost savings!
paulm.scott
The drawback of using ‘cloud’ to describe a technology is the endless puns, cringing analogies and interminable references to weather. On the plus side, it does make it easy to understand the principles: it’s everywhere, up in the air, and always there. It might also explain the surprisingly...
on
30 Nov 2013
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