https://ucstrategies.com%2fprofile.aspx%3fid%3d10468%26f%3drssNicolas De Kouchkovsky is the founder and principal at CaCube Consulting. He is an Advisor and Consultant to B2B software companies, helping them grow. Nicolas covers all aspects of marketing and market development, working on a project basis or as a VP of Marketing on demand. He spent over 25 years in the Cloud and Software industry as a product and marketing executive. https://ucstrategies.com/unified-communications-strategies-views/can-amazon-connect-disrupt-the-contact-center-market.aspx Late March, Amazon made the news at Enterprise Connect, announcing a cloud contact center offer, Amazon Connect, derived from its internally developed solution. Amazon Connect follows the introduction a few weeks earlier of another communication offering, Amazon Chime, providing voice and video calling and meeting. Amazon Connect almost hijacked the event. Now that the dust has settled, let’s explore what it means to the market and its potential to disrupt it. Wed, 26 Apr 2017 07:01:00 GMT Nicolas De Kouchkovsky https://ucstrategies.com/unified-communications-strategies-views/can-amazon-connect-disrupt-the-contact-center-market.aspx UCStrategy.com articles https://ucstrategies.com/industry-buzz/enterprise-connect-2017-review.aspx In this Industry Buzz podcast, Michael Finneran hosts a conversation about Enterprise Connect 2017, with Experts Jim Burton, Blair Pleasant, Melissa Swartz, Steve Leaden, Don Van Doren, Phil Edholm, JR Simmons, Nicolas De Kouchkovsky, Dave Michels, Kevin Kieller, Roberta J. Fox, Dave Stein, David Smith and Peter Bernstein. Mon, 10 Apr 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/enterprise-connect-2017-review.aspx UCStrategy.com articles