https://ucstrategies.com%2fprofile.aspx%3fid%3d8024%26f%3drssBill MacKay is the President of Kane-MacKay and Associates, an independent telecommunication solutions hub with a knowledge-based skill-set focused on Call-Center, E911/NG911 (Enhanced 911 & Next Generation 911) and Customer Relationship Management (CRM). Kane-MacKay understands that the Solution is about People, Process, Technology and Culture and the Kane-MacKay team will ensure that our client’s teams are part of the solution from beginning to end.