https://ucstrategies.com%2fprofile.aspx%3fid%3d302%26f%3drssBlair Pleasant provides consulting and market research analysis on voice/data convergence markets and technologies, aimed at helping end-user and vendor clients both strategically and tactically. https://ucstrategies.com/industry-buzz/alexa-whats-amazon-up-to.aspx In this Industry Buzz podcast, the UCStrategies Experts address the recent news and rumors about Amazon, and how they may affect the enterprise. Dave Michels moderates the conversation, with Experts Michael Finneran, Blair Pleasant, Peter Bernstein, JR Simmons, Jon Arnold and Dr. Joseph Williams. Fri, 23 Jun 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/alexa-whats-amazon-up-to.aspx UCStrategy.com articles https://ucstrategies.com/industry-buzz/teleworking-changes-new-trend-or-an-overreaction.aspx The UCStrategies experts discuss teleworking, where it does and doesn't fit, and why some companies are changing their policies for at-home workers. UCStrategies' Dave Michels moderates the conversation, with Experts Kevin Kieller, Blair Pleasant, Dave Stein, Marty Parker, Dr. Joseph Williams, Roberta J. Fox, Phil Edholm and David Smith. Thu, 15 Jun 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/teleworking-changes-new-trend-or-an-overreaction.aspx UCStrategy.com articles https://ucstrategies.com/industry-buzz/reviewing-mitel-and-the-elite-experience.aspx The topic of this Industry Buzz podcast is Mitel, in the wake of the company's Mitel Elite Experience event held last week in San Antonio. UCStrategies' Blair Pleasant moderates a discussion among the UCStrategies Experts, which includes Steve Leaden, Dave Stein, Dave Michels, Roberta J. Fox, Dr. Joseph Williams, and Phil Edholm. Fri, 09 Jun 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/reviewing-mitel-and-the-elite-experience.aspx UCStrategy.com articles https://ucstrategies.com/unified-communications-strategies-views/powering-connections-with-mitel.aspx Mitel’s Elite Experience Americas conference brought together some of Mitel’s top partners, as well as customers, analysts, and consultants. During the event, I conducted video interviews with several Mitel executives about Mitel’s current and future plans. Mitel’s vision includes making everything cloud capable and helping customers migrate to the cloud when they’re ready. CEO Rich McBee opened the event by saying that “It’s all about being seamless, connected, intelligent, real time, customizable, and multiplatform,” adding, “Anything that can be connected, will be.” Wed, 07 Jun 2017 07:01:00 GMT Blair Pleasant https://ucstrategies.com/unified-communications-strategies-views/powering-connections-with-mitel.aspx UCStrategy.com articles https://ucstrategies.com/unified-communications-expert-views/health-east-turns-to-mitel-for-epic-results.aspx As the largest health care provider in St. Paul, MN, HealthEast Care System was struggling with an out-of-date contact center and communication solution. The health care organization is on a mission to enable patients and internal users to use a variety of communication channels, and to more easily access data needed to improve the interactions. As part of a larger strategy around solution delivery to its internal and external customers, HealthEast turned to Mitel for its communication needs. Fri, 26 May 2017 07:01:00 GMT Blair Pleasant https://ucstrategies.com/unified-communications-expert-views/health-east-turns-to-mitel-for-epic-results.aspx UCStrategy.com articles https://ucstrategies.com/industry-buzz/movers-and-shakers.aspx In this Industry Buzz podcast, the UCStrategies Experts discuss "movers and shakers" in the UC industry. Definition: companies, initiatives, and happenings in the industry that may or may not be in the headlines but are worth watching. Dave Michels moderates the conversation, with Experts Phil Edholm, Jon Arnold, Blair Pleasant, Michael Finneran, Dr. Joseph Williams, and Kevin Kieller. Fri, 05 May 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/movers-and-shakers.aspx UCStrategy.com articles https://ucstrategies.com/industry-buzz/the-role-of-ai-in-ucc.aspx In this Industry Buzz podcast, Blair Pleasant of UCStrategies leads a discussion about how artificial intelligence (AI), bots, machine learning and natural language processing are being used in unified communications and collaboration. The Experts participating this week include Phil Edholm, Marty Parker, Dave Smith, Kevin Kieller, Evan Kirstel, Peter Bernstein, Steve Leaden, Don Van Doren, Dave Michels, Roberta J. Fox, Dr. Joseph Williams and JR Simmons. Tue, 02 May 2017 07:01:00 GMT UCStrategies Staff https://ucstrategies.com/industry-buzz/the-role-of-ai-in-ucc.aspx UCStrategy.com articles